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Frequently Asked Questions

I would love some additional designs in the same style as the invitations (i.e. seating plan, drinks menu, welcome sign, table numbers). Is this possible?

Yes! Send me an email at mara@paperwhale.com.au with your ideas or requests and I will promptly be in contact with some prices and options.

I love a certain design but I would like to suggest a small change or addition to my invites. Could you help with this?

I want every customer to fall in love with their invitations. I am more than happy to cater to your needs. Please send me an email at mara@paperwhale.com.au with your ideas or requests and I'll see what magic I can make happen.

Can I see what my invitations will look like before they are finalised and crafted?

Yes! Once you have ordered, you will receive a form to include your details. From there, I will design your details into your invites. You will then receive a digital copy to approve. Absolutely nothing will be crafted unless you are in love with your design! 

I would love to order my entire stationary suite, but I don't have all my details yet! I would like to send a "Save The Date" card for now, and finalise the rest closer to my wedding date. Is it possible to purchase the entire suite for a discount now, and supply my details later?

Yes! You can order the entire suite for later and have your "Save The Date" card crafted now. Please note however, the remaining cards in the suite will have to be crafted on the same later date.

Do I have to purchase an envelope to go with my order?

Envelopes are optional! Before you add your order to the Cart, select if you would like envelopes or not. You can choose any envelope to match your invites from the 'envelope' section in the menu - however, please make sure the size fits your chosen card. 

I love your designs, can I order them in PDF so I can print them myself?

Unfortunately, no. I lovingly create your invites to a very high quality standard. To ensure I maintain this, I must craft your designs myself and cannot supply a PDF for you to print.

Have a different question? Please email me at  mara@paperwhale.com.au and I will promptly be in contact with you.